CONTACT PETAL’S EDGE - A FLORIST IN ALEXANDRIA, VA
Flowers send a messageSend us one belowGet in touch by phone or email or fill out the form below. 📞703-518-8488 ✉️ info@petalsedge.com |
Prefer to pick up your order? Visit us M-F between 9am-4pm at1105 Oronoco St.Alexandria, VA 22314 |
FAQs
Have a question? We have answers
🔽Where do you deliver?Petal’s Edge delivers in and around the Washington, D.C. metro area.Addresses located more than [## miles/minutes] from our shop in Old Town Alexandria will incur delivery fees. Here is the complete list of zip codes we deliver to: 20001, 20002, 20003, 20004, 20005, 20006, 20007, 20008, 20009, 20010, 20011, 20012, 20015, 20016, 20017, 20018, 20019, 20020, 20024, 20032, 20036, 20037, 20045, 20052, 20053, 20057, 20064, 20202, 20204, 20228, 20230, 20240, 20245, 20260, 20307, 20317, 20319, 20373, 20390, 20405, 20418, 20427, 20506, 20510, 20520, 20535, 20540, 20551, 20553, 20560, 20565, 20566, 20593, 22206, 22301, 22302, 22303, 22304, 22305, 22307, 22310, 22311, 22312, 22313, 22314, 22320, 22331, 22332, 22333, 22334, 20330, 22204, 22209, 22214, 22219, 22230, 22243, 22350, 22244, 22245, 22246, 22242, 22241, 22240, 22227, 22226, 22225, 22215, 22216, 22217, 22210, 22211, 22213, 22205, 22206, 22207, 22201, 22202, 22203, 22206, 22301, 22302, 22303, 22304, 22305, 22306, 22307, 22311, 22312, 22313, 22314, 22320, 22331, 22332, 22333, 22334, 20330, 22204, 22209, 22214, 22219, 22230, 22243, 22350, 22244, 22245, 22246, 22242, 22241, 22240, 22227, 22226, 22225, 22215, 22216, 22217, 22210, 22211, 22213, 22205, 22206, 22207, 22201, 22202, 22203, 20001, 20002, 20003, 20004, 20005, 20006, 20007, 20008, 20009, 20010, 20011, 20012, 20015, 20016, 20017, 20018, 20019, 20020, 20024, 20032, 20036, 20037, 20045, 20052, 20053, 20057, 20064, 20202, 20204, 20228, 20230, 20240, 20245, 20260, 20307, 20317, 20319, 20373, 20390, 20405, 20418, 20427, 20506, 20510, 20520, 20535, 20540, 20551, 20553, 20560, 20565, 20566, 20593 |
🔽Do you offer same-day delivery?We do! Same-day orders must be placed no later than 2pm ET. Please note that restrictions apply and we may not be able to guarantee same-day delivery of all of the products shown on our website. We may also occasionally substitute flowers of a similar quality, color, and style when necessary. |
🔽How far in advance can I order?We gladly accept orders up to 90 days in advance. |
🔽What’s your return policy?We are dedicated to providing the best customer support possible. As a purchaser of items from Shop Petal's Edge, the purchaser agrees that all sales are final. As flowers are perishable, returns are only accepted under the following circumstances: All issues must be conveyed to us by the buyer within 24 hours of delivery. If you are calling after hours. Please leave a message with a time to reach you and a phone number. We will call the next business day. We will happily replace any damaged item, which may have had its quality affected during delivery. Replacements will be provided once the original item is returned to the shop. As items are perishable, we do not issue refunds. However, if the issue cannot be resolved, an in-store credit may be available. Returns are accepted on a "quality" basis only. Issues of "not liking" the arrangement are not grounds for a return. As flowers are perishable, you must water them and keep them out of direct sunlight, otherwise they will not last long. It is the recipient's responsibility to recut and water the arrangement. If you are ordering flowers for someone else, be sure you are choosing something they would like. Style preferences are not grounds for return. It is the sender's responsibility to ensure that the recipient will be at the location of the delivery on the date of the delivery. If the recipient goes home early or is out of town, unbeknownst to us, it is not cause for a refund or exchange, as we have fulfilled our obligation in delivering upon the requested date as ordered by the sender. |
Still have a question? Get in touch below.