FAQs

General FAQs

Why Petal's Edge?

  • Small + Local - We are local to Alexandria, VA, and consider the greater DMV area Home, and we are a small business. If you like shopping small, or shopping local, then we're a great fit!
  • Easy + Gorgeous - Our online shop offers easy ordering of fresh flowers, lovingly designed in our curated seasonal collections. If you like easy online ordering and choosing between awesome options, then we're a great fit!
  • Personalization + Customer Care - You may pick one of our gorgeous designs, or you may request a custom order. While other florists do not offer customization, we love working with customers to create one-of-a-kind, inspired designs for their recipients. If you like personalized floral designs, then we're a great fit!
  • Environment - We compost and recycle as much as possible. We make environmentally friendly decisions while we're designing. If you like businesses who care about Mother Earth, then we're a great fit!

What are your business hours?

Our flower shop is open for pickup orders and deliveries 9am – 4pm Monday through Friday. 

How can I contact Petal's Edge?

We're available by email at info@petalsedge.com, by phone at 703-518-8488, and in person by appointment at 624 N. Washington St., Alexandria, VA 22314.

    How do I order?

    If you are interested in sending flowers, plants, and gifts, please visit the Send Flowers link to view options and place your order online. You may also call us at 703-518-8488 to place an order if you have questions or want to place a custom order. For most folks, we recommend ordering online.

    Where do you deliver?

    From our Old Town Alexandria, VA, studio, we deliver pretty much everywhere within the Beltway around Washington, DC. 

    List of Delivery Zip Codes:

    20001, 20002, 20003, 20004, 20005, 20006, 20007, 20008, 20009, 20010, 20011, 20012, 20015, 20016, 20017, 20018, 20019, 20020, 20024, 20032, 20036, 20037, 20045, 20052, 20053, 20057, 20064, 20202, 20204, 20228, 20230, 20240, 20245, 20260, 20307, 20317, 20319, 20373, 20390, 20405, 20418, 20427, 20506, 20510, 20520, 20535, 20540, 20551, 20553, 20560, 20565, 20566, 20593, 22206, 22301, 22302, 22303, 22304, 22305, 22307, 22310, 22311, 22312, 22313, 22314, 22320, 22331, 22332, 22333, 22334, 20330, 22204, 22209, 22214, 22219, 22230, 22243, 22350, 22244, 22245, 22246, 22242, 22241, 22240, 22227, 22226, 22225, 22215, 22216, 22217, 22210, 22211, 22213, 22205, 22206, 22207, 22201, 22202, 22203, 22206, 22301, 22302, 22303, 22304, 22305, 22306, 22307, 22311, 22312, 22313, 22314, 22320, 22331, 22332, 22333, 22334, 20330, 22204, 22209, 22214, 22219, 22230, 22243, 22350, 22244, 22245, 22246, 22242, 22241, 22240, 22227, 22226, 22225, 22215, 22216, 22217, 22210, 22211, 22213, 22205, 22206, 22207, 22201, 22202, 22203, 20001, 20002, 20003, 20004, 20005, 20006, 20007, 20008, 20009, 20010, 20011, 20012, 20015, 20016, 20017, 20018, 20019, 20020, 20024, 20032, 20036, 20037, 20045, 20052, 20053, 20057, 20064, 20202, 20204, 20228, 20230, 20240, 20245, 20260, 20307, 20317, 20319, 20373, 20390, 20405, 20418, 20427, 20506, 20510, 20520, 20535, 20540, 20551, 20553, 20560, 20565, 20566, 20593

    Do you offer same day delivery?

    Generally, we recommend placing your order online by 2pm for next-day delivery, or for a future date of your choosing. While we can often accommodate same day flower delivery, we cannot guarantee same day delivery of all the products shown on our website, and kindly request that you call us as soon as possible in case we need to order specific flowers. 

    How far in advance can I order?

    We gladly accept orders up to 90 days in advance. 

    Can I see recent examples of your work?

    Yes! Follow us on Instagram @shoppetalsedge

    How are you handling Covid-19?

    Our staff completed training provided by the City of Alexandria, the ALX Promise Program, to signal our business has gone above and beyond the minimum requirements. Our small staff wears masks, practices social distancing, and disinfects our studio daily. We are not currently taking any meetings or consultations in our studio per the Department of Health requirements. We offer contactless delivery and pickup services.

    Flower Care & Plant Care

    How do I take care of the floral arrangement I received?

    To maximize vase life, keep your flowers cool and away from sunlight and heat sources. Check the water to ensure it is fresh and clear; replace the water every 1-2 days. Snip 1/2 inch off the stems if they turn brown or slimy. 

    How do I take care of the orchid I received?

    For orchids and plants in general, our best advice is to try to replicate the weather and conditions from the plant's original place of origin. Orchids typically live on trees, hence the bark pieces and moss found in their grow pots. They like thorough waterings that are allowed to fully drain away. Because they live in the shade of their host trees, bright indirect light is recommended. They like stability, so repot your orchids sparingly, less than once per year.

    Indoor Houseplant Care

    For plants in general, our best advice is to try to replicate the weather and conditions from the plant's original place of origin. Most houseplants come from tropical regions with high humidity, grow in the understory of a forest so they like bright indirect light, and prefer moist soil that gets to dry out a little bit between waterings. Please reach out to us if you have questions about a specific plant and we will be happy to assist you.

     

    Corporate

    My organization is interested in lobby flowers, floral installation, event florals, and plantscaping. Can Petal's Edge help?

    Whether you are interested in one-time or recurrent flower deliveries, please contact us via email or phone for a consultation. We’re happy to create a custom proposal based on your brand’s needs and your goals.

     

    Intimate Weddings 

    If you’re interested in our elopements, mini- or micro-wedding options, please visit Intimate Weddings. Online ordering is easy! First, pick which style best suits your taste: Classic, Garden, Modern, Rustic, or Wildflower. Then choose from bridal bouquets, boutonnieres, hair flowers, corsages, ceremony decor, and reception decor.

    All intimate wedding orders must be received at least 10 days in advance of the pickup/delivery date. If received less than 10 days in advance, rush charges may apply. We will contact you shortly afterward to confirm details. There is no order minimum.

    Exact flower varieties cannot be guaranteed. We reserve the right to make appropriate flower substitutions based on quality and availability. If there are any specific flowers that would not be acceptable, please let us know ahead of time in the Order Notes, while you're placing your order online.

    Order cancellations are accepted up until 20 days prior to the event. After 20 days, all payments for intimate wedding orders are non-refundable. 

     

    Full Service Weddings 

    For full service weddings requiring customization and/or installation and breakdown services, please continue to visit our big sister wedding and event-focused site. We will work with you to schedule a consultation appointment. Also, please follow our weddings-focused Instagram @petalsedgedc.